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New York City

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Staying Informed

  • Text COVID to 692-692 to stay informed via text in English.

  • Text COVIDESP to 692-692 to stay informed via text in Spanish.

  • Coronavirus Hotline-1-888-364-3065 (Toll-free).

  • New York Attorney General

  • Visit the Attorney General's website on scams to learn about ways of protecting yourself.

Food

  • City Meals on Wheels

  • Please insert your Zip Code on the website "Get Meals" search bar to learn about the programs near you.

  • Foodbank NYC

  • Lunch provided outside of every school

  • NYC grab-n-go school lunch sites for students

  • Individuals at risk can request groceries to be delivered

  • FoodHelp NYC

  • Visit the FoodHelp NYC map for an interactive map of food pantries and community kitchens in NYC.

  • Grab and Go Breakfast and Lunch

  • Per the March 16, 2020 NYC Department of Education communique: The program will be available at the entrance of every school building from 7:30 am-1:30 pm. Any student can pick up breakfast and lunch at any school building tomorrow [3/17] and until further notice.

  • NYC Food Hub Map

  • Please visit the Google map to locate places donating meals throughout New York City.

  • Hot Meals

    • Visit the Free meals in Manhattan map for a listing of free meals in Manhattan.

    • NY Common Pantry

    • Choice Pantry Program

      • Location: 8 East 109th Street, East Harlem

      • Wednesday – Saturday 10:00am – 2:30pm for on-site ordering and pick-ups.

      • Wednesday – Saturday 10:00am – 3:30pm for online order pick ups.

      • Fridays 4:00-5:00pm pick up pet food, when available.

      • Location: 1290 Hoe Avenue, Bronx

      • Thursday – Saturday 10:00am – 2:30 pm for on-site ordering and pick-ups.

      • Thursday – Saturday 10:00am – 3:30pm for online order pick ups.

    • Hot Meals Program

      • Location: 8 East 109th Street, East Harlem

      • Breakfast: Monday – Friday 8:00am – 9:15am

      • Dinner: Mondays, Wednesdays, Fridays 4:30pm – 6:00pm

    • Project Dignity –provides case management and hygiene services to homeless individuals.

      • Location: 8 East 109th Street, East Harlem

      • Monday – Friday: 8:00am – 4:00pm

      • For a complete listing of programs, visit the NY Common Pantry website.

      • Part of the Solution (POTS) – Bronx (2759 Webster Ave Bronx, NY 10458) 718-220-4892

      • To go plates available everyday from 12:30pm – 3:30pm

      • Pantry registration available Monday-Saturday 9am – 12pm

      • To learn more about their services, please refer to their flyer.

      • World Central Kitchen #ChefsforAmerica Initiative(The Bronx)

      • Per their press release: Beginning Tuesday, March 17, in partnership with Bronx Assemblymember Michael Blake of the 79th District, WCK will distribute thousands of fresh, individually packaged grab-and-go meals to local families.

      • Locations:

      • Beatstro, 135 Alexander Ave, The Bronx, NY 10454 (map) after 12:00pm

      • Bronx Drafthouse, 884 Gerard Ave, The Bronx, NY 10452 (map) after 12:15pm

      • Bland House, 40-25 College Point Blvd, Flushing, NY 11354 (map) after 12:30pm

      • Davidson Community Center, 2038 Davidson Ave, The Bronx, NY 10453 (map) after 11:30am

      • William Hodson Senior Center, 1320 Webster Ave, The Bronx, NY 10456 (map) after 11:45am

      • Greater Holy Tabernacle Church, 3780 3rd Ave, The Bronx, NY 10456 (map) after 12:30pm

      • Morrisania Air Rights Senior Center/Andrew Jackson Senior Center, 3135 Park Avenue, Bronx, NY 10451/ 325 E 156th St, Bronx, NY 10451 after 11:45am

    • More food banks

    • List of free meal locations

Health

  • Sinai is offering virtual consultations for $25. To learn more, please visit their website.

Specialized Health Resources for Communities

Mental Health

  • Per the NYC Well is your connection to free, confidential crisis counseling, mental health and substance misuse support, information and referral. You can reach the toll-free help line 24 hours a day, 7 days a week by phone, text and online chat. Mental health professionals there can link you to the services you need.

  • Phone: 1-888-692-9355

  • Phone (Espanol): 1- 888-692-9355

  • you can also reach NYC Well by texting "WELL" to 651-73, or visit their website for more information.

  • Health insurance is not required. Depending on your phone/text service, you may be charged a fee.

  • NYC Department of Health & Mental Hygiene: Resources available for individuals experiencing a mental health condition in their day to day lives

Self-Care

Childcare

  • Places children of critical city workers can go during the day

Education

Finances

  • Per the Access HRA website: HRA's Offices remain open and ready to serve those in need. For individuals or families unable to come to our offices for scheduled appointments, NO NEGATIVE CASE ACTIONS WILL BE TAKEN. This includes, but is not limited to, appointments for services such as with the Office of Child Support Services as well as appointments or assigned activities with Career Service providers.

Income Relief

  • Cash Assistance/SNAP (Food Stamps)/Fair Fares NYC.

  • Loans

    • Hebrew Free Loan Society

      • They have a Coronavirus Financial Impact Loan to support individuals financially affected by the Coronavirus.

      • Per HFLS website: "The Coronavirus Financial Impact Loan Program provides interest-free loans of $2,000-$5,000 to residents of New York City's five boroughs, Westchester, or Long Island who are facing financial challenges caused by the Coronavirus outbreak."

    • Musicians Foundation

      • Visit their website to stay updated on the status of their emergency loan program.

    • USBG National Charity Foundation

    • Neighborhood Trust Federal Credit Union

      • Coop Cash Loan

      • Ranges from $500 to $1000.

      • Must be a member of the Credit Union to apply.

      • Call 212-740-0900 Ext. 320 or send an email to consumerloans@neighborhoodtrustfcu.org for more information.

    • Start Small Think Big

      • For qualifying small business owners in NYC, the Bay Area and San Jose, California.

      • They can help with thinking around options for assistance.

      • Please visit their website for more information.

    • NYC Department of Small Business Services. 1 Liberty Plaza, 11th Floor, New York, NY 10006

      • New York City Employee Retention Grant Program

      • Grant covers 40% of payroll costs for two months to help retain employees for business with fewer than 5 employees.

      • Eligibility: Be located within the five boroughs of New York City.

      • Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue.

      • Employ 1-4 employees in total across all locations.

      • Have been in operation for at least 6 months.

      • Have no outstanding tax liens or legal judgements.

    • NYC Small Business Continuity Fund

      • Per the website: "Businesses with fewer than 100 employees, seeing a decrease in sales up to 25% or more will be eligible for zero interest loans up to $75,000 to help mitigate losses in profit.

      • Eligibility: Be located within the five boroughs of New York City.

      • Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue.

      • Employ 99 employees or fewer in total across all locations.

      • Demonstrate ability to repay the loan.

      • Have no outstanding tax liens or legal judgements.

      • Fill out the survey to find out when the forms become available for both programs

    • Outschool

      • To learn more about potential online teaching opportunities, please visit their website.

    • www.care.com: Please visit their website to find care or learn about potential job opportunities providing care to others.

  • Federal Tax payments

  • Mortgage Payments

    • Per NPR: "New York Gov. Andrew Cuomo said the state will waive mortgage payments for the next 90 days, based on financial hardship, due to the impacts of the coronavirus." To learn more, please read their article.

    • We encourage you to reach out to your specific lender and ask how you can file a hardship claim to take advantage of this measure.

    • Marblegate Asset Management

    • According to Crain's New York Business: Marblegate will hold off on collecting mortgage payments as taxi drivers are crushed by the coronavirus. To learn more about this initiative, please read the Crain's New York Business article.

  • Help with utility bills

    • Federal Communications Commission

    • Keep Americans Connected Pledge–According to the pledge, from March 13 until 60 days thereafter, participating companies agree to:

    • Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.

    • Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.

    • Open its Wi-Fi hotspots to any American who needs them.

    • ConEdison

    • Provides monthly discounts for individuals receiving Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), Supplemental Security Income (SSI), Temporary Aid for Needy Families (TANF), Safety Net Assistance (SNA) and Medicaid recipients.

    • You can contact ConEdison at lowincomerate@coned.com for further information.

    • Although you should be automatically enrolled once state agencies notify ConEdison of your participation in the above listed programs, you can also fax supporting documentation to (212) 844-0110 to enroll.

    • EnergyShare Program

    • Per their website: If you’re a residential customer with an active disconnect notice, you may qualify for up to $200 toward your bill once every five years. To qualify, you must have made at least one payment toward your bill and be eligible for government financial assistance and/or meet federal Home Energy Assistance Program (HEAP) income guidelines.

    • Seniors (Over the age of 62) or have a permanent disability:

    • Per Con Edison's website: If you or someone in your household is 62 or older, blind, or has a permanent disability, you can talk to a specially trained representative about options to pay your bill, government aid programs, and more. It's free and confidential.

    • Call Senior Direct toll-free at 1-800-404-9097, Monday through Friday, 8:30 a.m. to 5 p.m.

    • Life-support equipment and medical emergencies: call ConEdison at 1-877-582-6633 or log online to complete the Life Support Equipment form or download com/lifesupportequipment and email it to lifesupportequipment@coned.com

    • ConEd has temporarily suspended service shutoffs involving customers having payment difficulties. For more information, please see their press release.

    • Scam alert tip: Please beware of people making personal visits to your home. REAL Con Edison workers wear a photo ID and they will give a supervisor's name and ask you to call 1-800-75-Coned for confirmation. Please visit ConEdison's Beware of Scammers website for more information.

    • Comcast Internet Essentials Program

    • Starting March 16, 2020 Comcast will provide two free months of internet service to qualifying individuals.

    • Please visit their website for more information.

    • You can apply here.

    • Spectrum (Charter Communications)

    • Spectrum will be providing free access to Spectrum Broadband and Wi-Fi For 60 days for wew K-12 and college student households.

    • Call 1-844-488-8395 to learn more.

    • Optimum/Altice

    • Starting March 16, 2020 households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, will receive 30 Mbps broadband for free for 60 days to any new customer household within our footprint.

    • To get more information on this program:

    • Call 1-866-200-9522 to enroll in Optimum region

    • 1-888-633-0030 to enroll in Suddenlink region.

    • Altice has also pledged to:

      • not terminate broadband and voice service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

      • waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

      • Open their WiFi hotspots to any American who needs them.

      • You can visit their website for more information.

Housing

  • New York City Housing Court

  • Per NYC Housing court website, there will be no evictions between March 16, 2020 and March 20, 2020. PLEASE VISIT THEIR WEBSITE FOR UPDATED INFORMATION .

  • All requests to reschedule your hearing will be granted. To reschedule your hearing:

  • Online: Please submit the online form.

  • By phone: Please call 1-844-OATH-NYC (1-844-628-4692).

  • Please visit the NYC Office of Administrative Trials and Hearings (OATH) website for further information.

  • Housing Court Answers' hotline will be operating from Monday through Friday 9am to 5pm. Anyone with questions about court or evictions can call 212-962-4795 for more information.

  • One Shot Deal

  • This is an emergency assistance program for individuals who cannot meet an expense due to an unexpected event or situation. You can call (718) 557-1399 (Monday- Friday 8am-5pm) or visit the website for more information.

  • Department of Housing and Urban Development.

  • HUD will suspend all foreclosures and evictions from March 18, 2020 until May 17, 2020. To learn more about this initiative, please read their press release.

Who's hiring?

Disability Benefits/Paid Sick Leave

Unemployment Benefits

Tax Assistance

Small Business Assistance

Elderly (65+)

Food

Safety for Survivors of Violence

  • National Domestic Violence Hotline

    • Victims and survivors who need support can call 1-800-799-7233 or 1-800-799-7233 for TTY.

    • You can also text LOVEIS to 22522.

    • Please refer to their press release to learn about how the Coronavirus may impact intimate partner violence survivors an

    • Para español visite su página web aqui.

Other Resources

Volunteer Opportunities/How to Help

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