New York City
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Staying Informed
Text COVID to 692-692 to stay informed via text in English.
Text COVIDESP to 692-692 to stay informed via text in Spanish.
Coronavirus Hotline-1-888-364-3065 (Toll-free).
Visit the Attorney General's website on scams to learn about ways of protecting yourself.
Food
Please insert your Zip Code on the website "Get Meals" search bar to learn about the programs near you.
NYC grab-n-go school lunch sites for students
Individuals at risk can request groceries to be delivered
Visit the FoodHelp NYC map for an interactive map of food pantries and community kitchens in NYC.
Per the March 16, 2020 NYC Department of Education communique: The program will be available at the entrance of every school building from 7:30 am-1:30 pm. Any student can pick up breakfast and lunch at any school building tomorrow [3/17] and until further notice.
Please visit the Google map to locate places donating meals throughout New York City.
Hot Meals
Visit the Free meals in Manhattan map for a listing of free meals in Manhattan.
Choice Pantry Program
Location: 8 East 109th Street, East Harlem
Wednesday – Saturday 10:00am – 2:30pm for on-site ordering and pick-ups.
Wednesday – Saturday 10:00am – 3:30pm for online order pick ups.
Fridays 4:00-5:00pm pick up pet food, when available.
Location: 1290 Hoe Avenue, Bronx
Thursday – Saturday 10:00am – 2:30 pm for on-site ordering and pick-ups.
Thursday – Saturday 10:00am – 3:30pm for online order pick ups.
Hot Meals Program
Location: 8 East 109th Street, East Harlem
Breakfast: Monday – Friday 8:00am – 9:15am
Dinner: Mondays, Wednesdays, Fridays 4:30pm – 6:00pm
Project Dignity –provides case management and hygiene services to homeless individuals.
Location: 8 East 109th Street, East Harlem
Monday – Friday: 8:00am – 4:00pm
For a complete listing of programs, visit the NY Common Pantry website.
Part of the Solution (POTS) – Bronx (2759 Webster Ave Bronx, NY 10458) 718-220-4892
To go plates available everyday from 12:30pm – 3:30pm
Pantry registration available Monday-Saturday 9am – 12pm
To learn more about their services, please refer to their flyer.
Per their press release: Beginning Tuesday, March 17, in partnership with Bronx Assemblymember Michael Blake of the 79th District, WCK will distribute thousands of fresh, individually packaged grab-and-go meals to local families.
Locations:
Beatstro, 135 Alexander Ave, The Bronx, NY 10454 (map) after 12:00pm
Bronx Drafthouse, 884 Gerard Ave, The Bronx, NY 10452 (map) after 12:15pm
Bland House, 40-25 College Point Blvd, Flushing, NY 11354 (map) after 12:30pm
Davidson Community Center, 2038 Davidson Ave, The Bronx, NY 10453 (map) after 11:30am
William Hodson Senior Center, 1320 Webster Ave, The Bronx, NY 10456 (map) after 11:45am
Greater Holy Tabernacle Church, 3780 3rd Ave, The Bronx, NY 10456 (map) after 12:30pm
Morrisania Air Rights Senior Center/Andrew Jackson Senior Center, 3135 Park Avenue, Bronx, NY 10451/ 325 E 156th St, Bronx, NY 10451 after 11:45am
Health
Sinai is offering virtual consultations for $25. To learn more, please visit their website.
Specialized Health Resources for Communities
Mental Health
Per the NYC Well is your connection to free, confidential crisis counseling, mental health and substance misuse support, information and referral. You can reach the toll-free help line 24 hours a day, 7 days a week by phone, text and online chat. Mental health professionals there can link you to the services you need.
Phone: 1-888-692-9355
Phone (Espanol): 1- 888-692-9355
you can also reach NYC Well by texting "WELL" to 651-73, or visit their website for more information.
Health insurance is not required. Depending on your phone/text service, you may be charged a fee.
NYC Department of Health & Mental Hygiene: Resources available for individuals experiencing a mental health condition in their day to day lives
Self-Care
Childcare
Places children of critical city workers can go during the day
Education
Kids Activities
You can access a listing of education companies offering free subscriptions due to school closures here.
Currently offering "a free series of encore Live in HD presentations streamed on the company website during the coronavirus closure." To learn more about this initiative, please read their press release.
Anyone with an NYPL library card can access thousands of books remotely via their SimplyE App and Overdrive.
Official NYC child education resource, including Remote instructions and devices
Finances
Per the Access HRA website: HRA's Offices remain open and ready to serve those in need. For individuals or families unable to come to our offices for scheduled appointments, NO NEGATIVE CASE ACTIONS WILL BE TAKEN. This includes, but is not limited to, appointments for services such as with the Office of Child Support Services as well as appointments or assigned activities with Career Service providers.
Income Relief
Cash Assistance/SNAP (Food Stamps)/Fair Fares NYC.
Visit the HRA Access website for more information.
Per the Department of Labor's website: Unemployment Insurance benefits will NOT be impacted and customers should continue to file for weekly benefits as normal.
Please visit their How to file a claim for unemployment insurance benefit website to learn more about how to submit an application or call 1-888-209-8124 (Monday to Friday 8:00am-5:00pm.
Per their website: We are providing free, cash assistance to restaurant workers, delivery drivers and other tipped workers and service workers—who are seeing their income decline during this disaster, or aren't able to work because of quarantines or other health concerns." To learn more, please submit their online form.
Financial planning non-profit offering free / discounted services to NYers
Healthcare funds for visual and media artists and choreographers
Cinema Worker Solidarity Fund - Hourly workers at cinemas in New York City who are experiencing wage disruption because of COVID-19 closures
Loans
They have a Coronavirus Financial Impact Loan to support individuals financially affected by the Coronavirus.
Per HFLS website: "The Coronavirus Financial Impact Loan Program provides interest-free loans of $2,000-$5,000 to residents of New York City's five boroughs, Westchester, or Long Island who are facing financial challenges caused by the Coronavirus outbreak."
Visit their website to stay updated on the status of their emergency loan program.
USBG National Charity Foundation
Please visit their website to learn more about eligibility requirements.
You can access their application
Neighborhood Trust Federal Credit Union
Ranges from $500 to $1000.
Must be a member of the Credit Union to apply.
Call 212-740-0900 Ext. 320 or send an email to consumerloans@neighborhoodtrustfcu.org for more information.
For qualifying small business owners in NYC, the Bay Area and San Jose, California.
They can help with thinking around options for assistance.
Please visit their website for more information.
NYC Department of Small Business Services. 1 Liberty Plaza, 11th Floor, New York, NY 10006
Grant covers 40% of payroll costs for two months to help retain employees for business with fewer than 5 employees.
Eligibility: Be located within the five boroughs of New York City.
Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue.
Employ 1-4 employees in total across all locations.
Have been in operation for at least 6 months.
Have no outstanding tax liens or legal judgements.
NYC Small Business Continuity Fund
Per the website: "Businesses with fewer than 100 employees, seeing a decrease in sales up to 25% or more will be eligible for zero interest loans up to $75,000 to help mitigate losses in profit.
Eligibility: Be located within the five boroughs of New York City.
Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue.
Employ 99 employees or fewer in total across all locations.
Demonstrate ability to repay the loan.
Have no outstanding tax liens or legal judgements.
www.care.com: Please visit their website to find care or learn about potential job opportunities providing care to others.
Federal Tax payments
Per USA Today: "The IRS will postpone the April 15 tax deadline by 90 days for millions of individuals who owe $1 million or less and corporations that owe $10 million or less." To learn more, please read their article.
University Neighborhood Housing Program (The Bronx)
Is participating in the Facilitated Self Assistance Program to help clients file their taxes.
To learn more about this initiative and how it may help you file your taxes, please contact UNHP at 718-933-2539.
Please visit the Child Support website for more information on changes to services due to the Coronavirus.
For a list of recommended steps to take if you are having troubles meeting your financial obligations, please visit their website.
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There is a suspension of medical and student debt owed to New York state from March 16, 2020 to April 15, 2020. To learn more about this measure, please read their press release.
Please visit this article from Bankrate for a list of banks providing numerous forms of assistance for its credit card holders.
Members struggling to make loan payments to the credit union can contact loans@brooklyn.coop for further assistance.
Mortgage Payments
Per NPR: "New York Gov. Andrew Cuomo said the state will waive mortgage payments for the next 90 days, based on financial hardship, due to the impacts of the coronavirus." To learn more, please read their article.
We encourage you to reach out to your specific lender and ask how you can file a hardship claim to take advantage of this measure.
Marblegate Asset Management
According to Crain's New York Business: Marblegate will hold off on collecting mortgage payments as taxi drivers are crushed by the coronavirus. To learn more about this initiative, please read the Crain's New York Business article.
Help with utility bills
Keep Americans Connected Pledge–According to the pledge, from March 13 until 60 days thereafter, participating companies agree to:
Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.
Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.
Open its Wi-Fi hotspots to any American who needs them.
You can contact ConEdison at lowincomerate@coned.com for further information.
Although you should be automatically enrolled once state agencies notify ConEdison of your participation in the above listed programs, you can also fax supporting documentation to (212) 844-0110 to enroll.
Per their website: If you’re a residential customer with an active disconnect notice, you may qualify for up to $200 toward your bill once every five years. To qualify, you must have made at least one payment toward your bill and be eligible for government financial assistance and/or meet federal Home Energy Assistance Program (HEAP) income guidelines.
Seniors (Over the age of 62) or have a permanent disability:
Per Con Edison's website: If you or someone in your household is 62 or older, blind, or has a permanent disability, you can talk to a specially trained representative about options to pay your bill, government aid programs, and more. It's free and confidential.
Call Senior Direct toll-free at 1-800-404-9097, Monday through Friday, 8:30 a.m. to 5 p.m.
Life-support equipment and medical emergencies: call ConEdison at 1-877-582-6633 or log online to complete the Life Support Equipment form or download com/lifesupportequipment and email it to lifesupportequipment@coned.com
ConEd has temporarily suspended service shutoffs involving customers having payment difficulties. For more information, please see their press release.
Scam alert tip: Please beware of people making personal visits to your home. REAL Con Edison workers wear a photo ID and they will give a supervisor's name and ask you to call 1-800-75-Coned for confirmation. Please visit ConEdison's Beware of Scammers website for more information.
Starting March 16, 2020 Comcast will provide two free months of internet service to qualifying individuals.
Please visit their website for more information.
You can apply here.
Spectrum will be providing free access to Spectrum Broadband and Wi-Fi For 60 days for wew K-12 and college student households.
Call 1-844-488-8395 to learn more.
Starting March 16, 2020 households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, will receive 30 Mbps broadband for free for 60 days to any new customer household within our footprint.
To get more information on this program:
Call 1-866-200-9522 to enroll in Optimum region
1-888-633-0030 to enroll in Suddenlink region.
Altice has also pledged to:
not terminate broadband and voice service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
Open their WiFi hotspots to any American who needs them.
You can visit their website for more information.
Housing
Per NYC Housing court website, there will be no evictions between March 16, 2020 and March 20, 2020. PLEASE VISIT THEIR WEBSITE FOR UPDATED INFORMATION .
All requests to reschedule your hearing will be granted. To reschedule your hearing:
Online: Please submit the online form.
By phone: Please call 1-844-OATH-NYC (1-844-628-4692).
Please visit the NYC Office of Administrative Trials and Hearings (OATH) website for further information.
Housing Court Answers' hotline will be operating from Monday through Friday 9am to 5pm. Anyone with questions about court or evictions can call 212-962-4795 for more information.
This is an emergency assistance program for individuals who cannot meet an expense due to an unexpected event or situation. You can call (718) 557-1399 (Monday- Friday 8am-5pm) or visit the website for more information.
HUD will suspend all foreclosures and evictions from March 18, 2020 until May 17, 2020. To learn more about this initiative, please read their press release.
Who's hiring?
Disability Benefits/Paid Sick Leave
Unemployment Benefits
Tax Assistance
Small Business Assistance
NYC Employee Retention Grant Program - Established NYC businesses with fewer than five employees
Low-interest loan for small business, small agricultural cooperative, or private nonprofit organization in a declared disaster area
Small business grants for businesses experiencing hardship due to COVID-19
Elderly (65+)
Food
Safety for Survivors of Violence
National Domestic Violence Hotline
Victims and survivors who need support can call 1-800-799-7233 or 1-800-799-7233 for TTY.
You can also text LOVEIS to 22522.
Please refer to their press release to learn about how the Coronavirus may impact intimate partner violence survivors an
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Other Resources
Legal Services of New York City will continue to take cases remotely. You can contact them at 917-661-4500 for further information.
Huge repository of NYC resources
Please visit their website for a comprehensive list of city resources for New Yorkers.
Federal Student Loans
Visit the Department of Education FAQ website to stay updated about how the department is handling student loans amid the Coronavirus crisis.
To learn about strategies to potentially lower your federal student loan payments, please visit the Student Loan Planner website.
To learn about the federal government waiving the interest on payments for federal student loans, please visit Navient's website.
Freelance Artists
Visit the Covid-19 & Freelance Artists blog for a list of resources.'
Visit the Freelancers Union website for tips on how to stay safe and productive.
They are seeking information on the impact of the Coronavirus on workers, performers, contractors, and businesses. To learn more about the effort and to submit their online form, please click here.
List of volunteer opportunities and resources to help individuals during the pandemic. To learn more about this volunteer project, you can visit their Twitter handle, Facebook Group, and Facebook Page. You can also email them at NYCCoronavirus@gmail.com.
You can access their running list of resources for New Yorkers here.
Transportation
$5 monthly membership for NYCHA and SNAP recipients
To apply, please submit the application form.
Per the MTA: "MTA New York City Transit provides a Balance Protection Program for its 30-Day Unlimited Ride and 7-Day Express Bus Plus MetroCard that protects you from loss or theft of the card as long as you purchase it with a credit or debit/ ATM card from a MetroCard Vending Machine." To learn more, please visit their website.
Donate Your Items or Money
Volunteer Opportunities/How to Help
Free deliveries for the most at-risk community members facing COVID-19
New York Cares is currently working with city agencies and Community Partners to assess our response to those most impacted by COVID-19. If you would like more information on projects addressing COVID-19 in the coming days and weeks, please sign up.
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